COM5469: Guides and Handbooks

Leadership Communication as Citizenship explains the communication skills you need to help construct effective experiences for an organization, team, or community, whether in the role of doer, follower, guide, manager, or leader. It articulates the important role that communication plays in helping to co-construct group, organizational, or community direction. Effective leadership communication is explored in the context of citizenship, emphasizing the opportunities and responsibilities we each face for helping groups that matter to us, whether a business, a religious institution, or a government entity. Throughout the book, authors John O. Burtis and Paul D. Turman relay a compelling, readable story about how to create more successful organizations and communities through direction-giving stories, regardless of one′s role in the group. Key Features Explains the daily interplay between communication, citizenship, and direction-giving, thus challenging readers to realize the power they have to give direction in their own team, organization, or community Focuses on common communication skills involved across seemingly disparate leadership contexts--from working in teams to communities to social movements or elsewhere--to help people succeed in the setting in which they find themselves Explores times of crisis and use of leadership vision, discussing how direction-giving approaches may require adjustment in these times of extreme opportunity, threat, or change. Intended Audience: Leadership Communication as Citizenship is appropriate for anyone who wants to make a difference in their team, organization, or community, and for such courses as Leadership, Organizational and Group Communication, Industrial/ Organizational Psychology, Persuasion, and Management.

Discover how to connect with and inspire employees throughout an organization. Improve your leadership skills -- even if you aren't a "natural" communicator -- with a specific communication strategy that anyone can use. Authors Matha and Boehm present research showing that all managers can improve performance by using the principles outlined in Beyond the Babble. They explore why communication is crucial, how and when to do it, how to embed it in an organization's culture, and how to measure results. They also show how internal communications professionals can improve an organization's communication to the outside world.

Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex. The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.

The current volume, featuring 28 contributions from cutting-edge researchers, emphasizes uses, purposes, origins, and consequences of nonverbal communication in the lives of individuals, dyads, and groups - in other words, the behaviour of human beings. As such, the volume as a whole is not just about communication systems per se nor the impact on humans of the physical environment, whether built or natural. Instead, the volume focuses on humans engaging in nonverbal communication and the communicative and psychological aspects of this behaviour. Nonverbal behaviour is an inclusive category and includes all emitted nonverbal behaviour that may be subject to interpretation by others, whether the behaviour is intentionally produced or not. This panoramic volume, edited by two of the world's leading authorities on nonverbal communication, contains 28 essays presenting the state of the art in the domain of nonverbal behaviour study. Reginald B. Adams, Jr. Tamara D. Afifi Peter Andersen Sarai Blincoe Ross W. Buck Peter Bull Judee K. Burgoon Vanessa L. Castro Gaëtan Cousin Amanda Denes M. Robin DiMatteo John P. Doody John F. Dovidio Marshall Duke Hilary Anger Elfenbein José-Miguel Fernández-Dols Mark G. Frank Jillian Gannon Robert Gifford Laura K. Guerrero Sarah D. Gunnery Amy G. Halberstadt Judith A. Hall Jinni A. Harrigan Monica J. Harris Hyisung C. Hwang Jessica Kalchik Arvid Kappas Mark L. Knapp Eva Krumhuber Ravi S. Kudesia Dennis Küster Marianne LaFrance Jessica L. Lakin Leslie Martin David Matsumoto Joann M. Montepare Anthony J. Nelson Stephen Nowicki Alison E. Parker Sona Patel Miles L. Patterson Stacie R. Powers Kevin Purring Klaus Scherer Marianne Schmid Mast Michael A. Strom Elena Svetieva Joseph B. Walther Benjamin Wiedmaier Leslie A. Zebrowitz

Media scholarship has responded to a rapidly evolving media environment that has challenged existing theories and methods while also giving rise to new theoretical and methodological approaches. This volume explores the state of contemporary media research. Focusing on Intellectual Foundations, Theoretical Perspectives, Methodological Approaches, Context, and Contemporary Issues, this volume is a valuable resource for media scholars and students.